Terms & Conditions
1. Definitions and Interpretations
In these Conditions:- "These Conditions" means the standard terms and
conditions of sale set out in this document and (unless the context otherwise requires)
includes any special terms and conditions agreed in writing between the Passenger
and the Provider; "The Passenger" means the person who accepts a quotation
or offer of the Provider for the sale of Services or whose order for the Services
is accepted by the Provider; "The Provider" means Gatwick Airport Taxi Crawley "The
Contract" means the contract for the provision of airport transfer services
under these Conditions; "The Service" means the service of transport to
or from airports (including any instalment of the service or any multiple services)
which the Provider is to supply in accordance with these Conditions;
Any reference in these Conditions to a statute or a provision of a statute shall
be construed as a reference to that statute or provision as amended, re-enacted
or extended at the relevant time.
The headings in these Conditions are for convenience only and shall not affect their
The Provider shall sell and the Passenger shall purchase the Service in accordance
with any quotation or offer of the Provider which is accepted by the Passenger,
or any reservation of the Passenger which is accepted by the Provider, subject in
either case to these Conditions, which shall govern the Contract to the exclusion
of any other terms and conditions subject to which any such quotation is accepted
or purported to be accepted, or any such reservation is made or purported to be
made, by the Passenger.
A contract will only come in to being upon the acceptance of the Provider of the
reservation and the following conditions shall be deemed to be incorporated in the
contract. The passenger accepts these terms & conditions by placing a reservation,
booking with the provider via but not limited to the providers; web site ,
via telephone, or via any representative agent.
The Contract will be subject to these conditions. The provider reserves the right
to revise these terms & conditions at any time without prior notice at its sole
discretion. Any revised terms and conditions will be posted on the providers web
site and will come into effect 1hour after posting.
No reservation submitted by the passenger shall be deemed to be accepted by the
provider unless and until confirmed in writing by email telephone or otherwise by
an authorised representative of the provider.
The specification for the services shall be those set out in the providers sales
documentation unless varied expressly in the passengers reservation (if accepted
by the provider). The service will only be supplied as stated in the providers price
list. Reservations received other than these will be adjusted accordingly. Illustrations,
photographs or descriptions whether in the website, brochures, price lists or other
documents issued by the provider are intended as a guide only and the contents shall
not be binding on the Provider.
The Provider reserves the right to make any changes in the specification of the
services which are required to conform with any applicable safety or other statutory
or regulatory requirements or, where the services are to be supplied to the Providers
specification, which do not materially affect their performance.
Sub- contracting companies are not authorised to make any representations or claims
concerning the service unless confirmed by the Provider in writing by email, telephone
or otherwise. In entering into the Contract the Passenger acknowledges that it does
not rely on, and waives any claim for beach of, any such representations, which
are not so confirmed.
No variation to these Conditions shall be binding unless agreed in writing by email,
telephone or otherwise between the authorised representations of the passenger and
Sales literature, price lists and other documents issued by the provider in relation
to the service are subject to alteration without notice and do not constitute offers
to sell the service, which are capable of acceptance. A reservation placed by the
passenger may not be withdrawn cancelled or altered prior to acceptance by the provider.
No contract for the offer of service shall be binding on the provider unless the
provider has issued a quotation which is expressed to be an offer of service; or
has accepted a reservation placed by the passenger, by whichever is the earlier
the Providers written acceptance;
delivery of the service;
Any typographical, clerical or other accidental errors or omissions in any sales
literature, quotation, price list, acceptance of offer, invoice or other document
or information issued by the Provider shall be subject to correction without any
liability on the part of the Provider.
The price of the Service shall be the price listed in the Providers published price
list current at the date of acceptance of the passengers reservation or such other
price as may be agreed in writing by the provider and the passenger.
Where the provider has quoted a price for the service other than in accordance with
the Providers published price list the price quoted shall be valid for 24 hours
only or such other time as the Provider may specify.
The Provider reserves the right, by giving notice to the Passenger at any time before
delivery, to increase the price of the service to reflect any increase in the cost
to the provider which is due to any factor beyond the control of the provider (such
as, without limitation, any foreign exchange fluctuation, currency regulation or
alteration of duties, any change in delivery dates, quantities or specifications
for the service which is requested by the Passenger, or any delay caused by any
instructions of the Passenger or failure of the Passenger to give the Provider adequate
information or instructions.
The Provider reserves the right to use the services of contractors or sub-contractors
(herein known as third parties) to provide services to Passengers. Where appropriate
details i.e. names, addresses of any such third parties will be provided by the
Provider upon any reasonable request and at the discretion of the Provider.
Reservations made for service on the following dates will be subject to an additional
surcharge of 100% on published prices: 24th, 25th, 26th,and 31st December & 1st January.
A maximum time of 1 hour for address collections & 3 hour's for airport collections
will be allocated, whereupon non-contact with passengers will classify the reservation
to be a no show & will be subject to clauses 3.2 & 4.33
All payments that are made in any other form than cash (pounds sterling) to the
Provider for the provision of service & on any confirmed reservations made with
the provider directly or indirectly will result in a charge (booking fee) to the
passenger of £3.00 sterling (in addition to any cash payment & or discounted
3. Terms of Carriage
The Providers (herein known as gatwick airport taxi crawley) prices are based on Passengers being ready
to travel at the booked time. Passengers must book their airport transfer in accordance
with check in times and guidelines provided by their relevant airline.
All meets apart from airports waiting time are free for the first 5 minutes; thereafter
you will be charged 40p per minute on the entire waiting time. Airports meets: 60
minutes free waiting time from the time of landing (additional free waiting time
can be requested at time of booking), thereafter you will be charged 40p per minute.
(There is no additional charge for flight delays). Fares quoted are flat rates.
Any diversions, additional set downs or pickups by passengers will incur a minimum
charge of £5.00 per diversion. Fares quoted that are not booked will have
a validity of 24 hours. gatwick airport taxi crawley reserve the right of altering any prices without
prior notification however any quote/booking confirmed by gatwick airport taxi crawley will remain
Neither gatwick airport taxi crawley nor any of its contracted or sub-contracted drivers will accept
responsibility for loss or damage to luggage. Passengers are responsible for ensuring
that their luggage is loaded/unloaded at all times, if accompanying the luggage
on the journey. gatwick airport taxi crawley & or its contracted or sub-contracted drivers have
the right to refuse any passenger or to make the journey due to the passenger having
excess luggage which would result in the vehicle being unsafe whilst in motion.
Vehicles are booked by Passengers as requested. Saloon and Estate cars carry a maximum
of 4 passengers & luggage. Vehicles to carry a larger no of passengers &
luggage are available & are to be booked as required, (for luggage limitations
& vehicle types and relevance view vehicles).
gatwick airport taxi crawley will not carry in its vehicles any of the following:
Explosives, firearms, flammables, tear gas, mace, pepper spray
Fragile, breakable, or temperature sensitive items
Pets, insects, animals (other than registered Guide Dogs for the visually impaired)
Securities and negotiable papers
Alcoholic beverages, or anything containing alcohol
gatwick airport taxi crawley reserves the right to disallow additional goods at any time.
In the instance where an accompanied luggage is transported. You agree to defend,
indemnify and hold The gatwick airport taxi crawley and its owners, workers, clients, agents, and driver
harmless from all claims, demands, causes of actions, damages, liabilities, costs
and expenses, including attorneys' fees, arising from or related to your acts or
omissions in connection with your use of the Service and omissions in relation to
gatwick airport taxi crawley limitations.
In the instance where an accompanied luggage is transported. Gatwick airport taxi crawley will try
its level best to deliver the luggage to the exact destination as booked by the
passenger. If the driver is unable to obtain a signature for the receipt of luggage
on such delivery. The driver is within his remit to return the luggage to our head
office where storage and additional delivery costs may be incurred.
4. Cancellations / Cancellation charges
No reservation which has been accepted by the Provider may be cancelled by the Passenger
except with the agreement in writing, by email, telephone or otherwise of the Provider
and on terms that the Passenger shall indemnify the Provider in full against all
loss (including loss of profit), costs (including the cost of all labour and materials
used), damages, charges and expenses incurred by the Provider as a result of cancellation.
Vehicles that are cancelled by passengers after reservation acceptance by the provider
shall incur a £10.00 charge.
Cancellation's must be informed of a minimum of 24 hour's prior to the time of booking
by: Telephone: 0134 230 0000
Cancellation's informed 24 hours + prior to the time of booking £10.00 cancellation
Cancellation's informed 3 to 24 hour's prior to the time of booking cancellation
charge incurred: 50% of quoted price for provision of service .
Cancellation's not informed up to 3 hour's prior to the time of booking cancellation
charge incurred: 100% of quoted price for provision of service.
Gatwick Airport Taxi Crawley do not store credit card details nor do we share customer details
with any 3rd parties. By using the services contained on this website, you agree
that we may use Personal information provided by you in order to conduct
appropriate anti fraud checks.
Personal Information that you provide may be
disclosed to a credit reference or fraud prevention agency, which may keep a
record of that information.
6. General Applications
The Provider shall not be liable to the Passenger or be deemed to be in breach of
the Contract by reason of any delay in delivery or in performing, or any failure
to perform, any of the Providers obligations in relation to the Service, if the
delay or failure was due to any cause beyond the Providers reasonable control. Without
prejudice to the generality of the foregoing, the following shall be regarded as
causes beyond the Providers reasonable control directly or indirectly:-
act of God, explosion, flood, tempest, fire or accident; war or threat of war, sabotage,
insurrection, civil disturbance or requisition; acts, restrictions, regulations,
byelaws, prohibitions or measures of any kind on the part of any governmental, parliamentary
or local authority; traffic accidents, traffic hold ups, traffic congestion;
strikes, lockouts or other industrial actions or trade disputes (whether involving
employees of the Provider or of a third party); flight delays, flight cancellations;
power failure or breakdown in machinery including computer systems.
Subject as expressly provided in these Conditions, all warranties, conditions or
other terms implied by statute or common law are excluded to the fullest extent
permitted by law.
Except as expressly provided in these Conditions, the Provider shall not be liable
to the passenger by reason of any representation, or any implied warranty, condition
or other term, or any duty at common law or under statute, or under the express
terms of the Contract, for any direct or consequential loss or damage sustained
by the Passenger (including, without limitation, loss of profit or indirect or special
loss), costs, expenses or other claims for consequential compensation whatsoever
(and whether caused by the negligence of the Provider, its servants or agents or
otherwise) which arise out of or in connection with the supply of the services.
The Passenger undertakes to the Provider that:- the Passenger will regard as confidential
the Contract and all information obtained by the Passenger relating to the business
and/or products of the Provider and will not use or disclose to any third party
such information without the Providers prior written consent provided that this
undertaking shall not apply to information which is in the public domain other than
by reason of the Passengers default;
the passenger will use all reasonable endeavours to ensure compliance with this
condition by its employees, servants and agents. This Condition shall survive the
termination of the contract.
No waiver by the provider of any breach of the Contract by the passenger shall be
considered as a waiver of any subsequent breach of the same or any other provision.
If any provision of these Conditions is held by any competent authority to be invalid
or unenforceable in whole or in part the validity of the other provisions of these
Conditions and the remainder of the provision in question shall not be affected
The Contract shall be governed by the laws of England & Wales.